

Type in the order details, phone number details, person requesting details, and current provider details in the Add account information page.Type in the appropriate details in the Select location and number type page and click on Next.Click on Numbers and select Port to launch the porting wizard. Go to the Microsoft Teams admin center.Users from the United States, United Kingdom, and Canada can port their numbers to Microsoft Teams from the wizard in the Microsoft Teams admin center by following the steps below. There are two ways in which organizations can port their phone numbers to Microsoft. Ensure that all the numbers to be ported come from the same account and carrier.Do not disconnect or cancel your services with the current provider before you port your numbers to Microsoft and ensure that you do not have any pending/ new service orders.Ensure that you have disabled advanced call control features.Ensure that there are no incomplete or missing information or typo errors in the name of the person(s) authorized to make changes in the account, account number, address, billing telephone number (BTN), and other information required by the current provider.However, here are some mistakes that organizations should avoid to ensure that porting is not delayed because of slipups on their part. Microsoft has simplified the porting of numbers to Microsoft Teams to the maximum possible extent. The onus is on the organization to expedite the migration process. The losing carrier might not comply with SLAs because there are no penalties in many markets.Some markets do not allow fragmenting phone number ranges which might restrict porting of numbers to Microsoft.Complex porting involving multiple carriers could result in significant delays.Global porting is a complex process as there might be several regulators with incongruent and maybe even conflicting rules.Here are some of the common challenges and mistakes observed during the process of porting to Microsoft Teams. Phone numbers for digital subscriber line (DSL)/ broadband.Ĭonsiderations for Porting Phone Numbers to Microsoft Teams.Hybrid phone numbers using Skype for Business.

Voice over Internet Protocol (VoIP) phone number from compatible providers.Note that faxing is not supported by Teams. Service phone numbers for conference bridges and auto attendants.

Here are some of the different types of phone numbers that can be transferred to Microsoft Teams. Additionally, users in Australia and Japan can purchase calling plans through partners for using Microsoft Teams after porting. Porting Supported by Microsoft TeamsĪs of May 2020, countries in which numbers can be ported to Microsoft include Belgium, Canada, France, Germany, Ireland, Puerto Rico, Netherlands, Spain, United Kingdom (U.K.), and United States (U.S.). With that background, let us understand what porting phone numbers to Microsoft Teams involves. Additionally, scenarios vary significantly by regions/ countries and even among different carriers. While porting from one carrier/ service provider within a country is fairly simple, there are additional complexities when users migrate from a legacy PSTN (Public Switch Telephone Network) to Microsoft Phone System with Teams primarily because of regulatory barriers. By doing so, you will continue to use the same numbers although Microsoft will be providing services such as audio conferencing, auto attendants, and call queues. When you have phone numbers from certain carriers or service providers, you can transfer them to Microsoft Teams.
